Question 1

Do you serve my town?

Accepted Answer

We pick up and deliver within roughly a 50-mile radius of Athens, GA — that includes Clarke, Oconee, Jackson, Madison, Barrow, Walton, Morgan, Oglethorpe, and parts of Elbert, Hart, Greene, and Newton counties. See our full service-areas page for cities we cover, or send us your address and we'll confirm same day.

Question 2

How fast is your turnaround time?

Accepted Answer

24-hour turnaround on orders under 100 lbs. Larger orders may take a bit longer — we'll let you know when you schedule.

Question 3

What detergent do you use?

Accepted Answer

We use a high-quality, gentle detergent by default. Hypoallergenic and fragrance-free options are available — just let us know your preferences when you schedule.

Question 4

How do I schedule a pickup?

Accepted Answer

Schedule online in 60 seconds — choose your day, time window, and any preferences. We'll text you when we're on the way.

Question 5

Do you offer commercial laundry service?

Accepted Answer

Yes. We service Airbnb hosts, gyms, salons, spas, medical offices, and restaurants across the Athens area. Visit our Commercial page to request a quote.

Question 6

How much does it cost?

Accepted Answer

Wash & fold is $1.69/lb with a 25 lb minimum order. Pickup is free in select areas. See our Pricing page for full details and commercial rates.

Question 7

When will my laundry be delivered back?

Accepted Answer

Orders under 100 lbs are returned within 24 hours. We'll send you a text update with your delivery window the day of.

Question 8

What if I'm not home for pickup or delivery?

Accepted Answer

No problem — we offer contact-free pickup and delivery. Just leave your bag on the porch and we'll handle the rest.

Question 9

Can I cancel or reschedule?

Accepted Answer

Absolutely. You can pause, skip, or cancel recurring service any time at no charge.

Frequently asked questions