Question 1

Do you serve my town?

Accepted Answer

We pick up and deliver within roughly a 50-mile radius of Athens, GA — that includes Clarke, Oconee, Jackson, Madison, Barrow, Walton, Morgan, Oglethorpe, and parts of Elbert, Hart, Greene, and Newton counties. See our full service-areas page for cities we cover, or send us your address and we'll confirm same day.

Question 2

How should I prepare my laundry for pickup?

Accepted Answer

Bag up your laundry, note any preferences when you schedule, and leave the bag by your door on your pickup day. There's no need to sort it for us.

Question 3

Is there a minimum order?

Accepted Answer

All residential pickup and delivery orders have a $35 minimum. Smaller orders are still welcome — the $35 minimum simply applies.

Question 4

What detergent options are available?

Accepted Answer

Tide Scented, Tide Free & Clear, and Gain Scented.

Question 5

How quickly will my laundry be returned?

Accepted Answer

24-hour turnaround for most household orders under 100 lbs. Larger orders may take a bit longer — we'll let you know when you schedule.

Question 6

How are my laundry preferences submitted?

Accepted Answer

You select your detergent and any handling preferences during online scheduling, and we follow the preferences included with your order.

Question 7

How will I know when my laundry has been picked up or delivered?

Accepted Answer

You'll get a confirmation when your pickup is scheduled, and we keep you informed about your order from pickup through delivery.

Question 8

Does pricing vary by location?

Accepted Answer

Residential wash and fold starts at $1.69 per pound. Final pricing may vary based on ZIP code, service area, order details, and selected options.

Question 9

Do you serve commercial customers?

Accepted Answer

Yes. We service short-term rental hosts, gyms, salons, spas, medical offices, and restaurants across the Athens area. Commercial pricing is quoted separately — visit our Commercial page to request a quote.

Question 10

How do I schedule a pickup?

Accepted Answer

Schedule online in about a minute — choose your day, time window, and your detergent preference.

Question 11

What if I'm not home for pickup or delivery?

Accepted Answer

No problem — we offer contact-free pickup and delivery. Just leave your bag on the porch and we'll handle the rest.

Question 12

Can I cancel or reschedule?

Accepted Answer

Absolutely. You can skip, reschedule, or cancel a scheduled pickup any time at no charge.

Frequently asked questions